Privacy Policy

Last updated: August 2026

This page explains what information Lumoda Enterprise ("we", "us") collects through this website, lumoda.netlify.app, and how it's used. It does not cover our internal staff systems, which are separate and not public.

Information collected automatically

We use Google Analytics to understand how people use this site — pages viewed, approximate location (from IP address, not GPS), device/browser type, and how visitors found us. This is aggregated and used only to improve the site; we don't use it to identify individual visitors. Google Analytics sets cookies to do this. You can block them in your browser's cookie settings, or install Google's Analytics opt-out add-on.

Contacting us

When you reach us via WhatsApp or a phone call, that conversation happens through WhatsApp or your mobile network, not through this website — it's covered by WhatsApp's/Meta's own privacy policy, not this one.

In-store and order records

If you buy from us in person or place an order, we may keep a record of your name, phone number, and (for deliveries) address in our internal business system, so we can process your order, contact you about it, and keep accurate sales records. We don't sell this information or share it with third parties, and we don't use it for marketing without your consent.

Other services used on this site

• Google Maps — the location maps on this page are embedded from Google and governed by Google's privacy policy.
• Google Fonts — this site loads typefaces from Google Fonts.

Your rights

You can ask us what information we hold about you, or ask us to correct or delete it, at any time — just reach out using the phone numbers below.

Changes

If this policy changes, we'll update the date at the top of this page.

Contact us

Questions about this policy? Call or WhatsApp us at 0546 014 044.